Complaints

When the Management Company receives a complaint from a homeowner about any matter in the community, it is recorded. When the complaint concerns another homeowner, the person filing the complaint is instructed to put the complaint in writing and send it to the Management Company. Acting as an agent of the Board of Directors the Management Company then sends a letter to the homeowner requesting that the improper action be corrected. The homeowner then has every right to dispute the complaint in writing.

Common courtesy and respect for your neighbors, their property and the common area would reduce the number of complaints and complaint letters. As an example, no one wants to live next door to someone who has loud parties, turns the stereo volume up too high, or stores trash in their front yards and does not properly dispose of it. We live in a tightly-packed community of 192 units and our actions directly affect others.

The address for the Management Company is:

Cardinal Management Group, Inc.
4330 Prince William Parkway
Suite 201
Woodbridge, Virginia 22192